Support

It’s our mission to provide our disc jockey software, karaoke software and live performance software customers with the best customer service and support in our industry. Since ’99 we’ve prided ourselves on being there when our customers need help — we understand this is your livelihood and you expect your PCDJ product to always perform as expected.

We offer a number of self-help information below and tutorial videos. If you need personal assistance please submit a support ticket and someone will get back to you quickly during business hours.

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Need To Contact Tech Support?

To Visit the PCDJ Knowledge Base (FAQ)

Other Articles

Basic Karaoke Software For MAC | Beta Testers Needed!

April 3, 2015
General PCDJ News

Our professional karaoke software Karaoki will make the move to the MAC platform later this year – it’s the most popular karaoke software globally, and MAC support will make a lot of KJs using Karaoki very happy. Today we announce a soon-to-be-released basic karaoke software

Karaoke Cloud Pro Is NOT A Streaming Service!

April 30, 2015
Music

We’ve always been a company that prides itself on keeping an ear to the ground. Recently we’ve seen some confusion out there in cyberspace regarding how the Karaoke Cloud Pro karaoke subscription works — we’d like to set the record straight. We read all the

DEX 3.16.0.1 Update Available | Download Maintenance Release Now

July 2, 2021
DJ Software, General PCDJ News

DEX 3.16.0.1, a Maintenance Release of our top DJ Software, is ready for download. This free update for DEX 3 DJs is a maintenance release, that means PCDJ development put on their stomping boots and squashed a few bugs and grabbed a wrench for some

Since 1999 our live performance software products have been designed by Pro DJs for Pro DJs, and used by over 80,000 globally. Our goal is to create products that make it easier to perform and mix using all types of media whether you’re mixing audio, music videos or hosting karaoke. Our DJ software and karaoke software products work equally well for Mobile DJs, Club DJs and Bedroom DJs looking to significantly enhance their sets and events.

PCDJ Sales

1-877-999-7235

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Tues – Fri 9am – 5pm

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